Privacy policy

Privacy Policy

Last updated: May 19, 2025

This Privacy Policy describes how Nuvotonaturals Pvt. Ltd. (“Nuvotone”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.nuvotone.in (the “Site”) or otherwise interact with our services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site or Services.

1. Definitions

  • Company: Nuvotonaturals Pvt. Ltd., operating as "Nuvotone".

  • Service: Our website and its associated content and services.

  • Personal Data: Any data that relates to an identified or identifiable individual.

  • Usage Data: Information collected automatically through the Service.

  • Cookies: Small files stored on your device to collect standard internet log information and visitor behavior.

  • Device: Any device used to access the Service, such as a mobile phone or computer.

  • You: The user of our Service.

2. Data We Collect

We may collect the following types of information:

Personal Data:

  • Name

  • Email address

  • Phone number

  • Address, State, City, Postal code

  • Social media profile data (if you connect via third-party platforms)

Usage Data:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers and system info

Cookies and Tracking:

  • Session and Persistent Cookies for functionality, authentication, and analytics

3. How We Use Your Data

We use your data to:

  • Provide and maintain the Service

  • Process orders and manage your account

  • Improve user experience

  • Communicate about orders, promotions, or support

  • Monitor and analyze usage patterns

  • Comply with legal obligations

4. Sharing Your Data

We may share your data with:

  • Service Providers (e.g., payment processors, hosting partners)

  • Business Partners (e.g., courier services for shipping)

  • Affiliates and group companies

  • Legal authorities, when required by law

  • Third-party platforms, if you opt to connect accounts

We do not sell your data to any third party.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. This includes order history, legal requirements, and customer support history.

6. Data Security

We implement industry-standard security practices, but no online service is 100% secure. By using the Service, you acknowledge this risk.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request data portability

  • Withdraw consent at any time

You can exercise these rights by contacting us at info@nuvotone.in.

8. Children’s Privacy

Our Service is not directed at children under 16. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it promptly.

9. International Data Transfers

Your data may be processed outside your country of residence. We ensure appropriate safeguards are in place to protect your information.

10. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

  • Essential Cookies: Required for basic website functionality.

  • Performance Cookies: Help us analyze site traffic and user behavior.

  • Functionality Cookies: Remember your settings and preferences.

  • Marketing Cookies: Deliver relevant ads and limit repeated exposure.

Third parties like Shopify, Google Analytics, and Facebook Ads may place cookies on our Site. You can manage cookie preferences through your browser settings or opt-out tools such as Google's Analytics Opt-out Add-on.

Please note that disabling cookies may affect the functionality of certain features on our Site.

11. Links to Other Websites

We may link to third-party sites. We are not responsible for their privacy policies or practices. Please review their terms before sharing data.

12. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll update the "Last updated" date. Continued use of the Service after changes indicates your acceptance.

13. Contact Us

If you have questions about this Privacy Policy: